Pengembalian & Pertukaran

Pengembalian & Pertukaran

By processing your payment and completing an order with us, you agree the following terms and conditions regarding the return of your purchase.

  • Before returning your items please contact us at [email protected] and we will provide you correct address according to your country.
  • Items should be returned within 30 days, in original condition, to be eligible for the reimbursement.

Warning: To avoid any clearance fees, Please declare items as GIFT with a minimum value of 1$/per pcs

Kebijakan Pengembalian kami

  • All refunds will be issued via Paypal
  • We process refunds within 3 days after receiving your items
  • Items will only be approved for a reimbursement in their original condition, i.e.: tags still attached, unworn, unwashed… Swimwear bottoms have to be returned with the hygienic sticker on it.
  • We accept returns for all discounted items except for underwear.
  • All invoices that we sent with shipment should be included with return shipment (+ number of the invoice + reason for the return)

Kebijakan Pertukaran Kami

  • Please pack the items in a secured parcel, be sure to complete all information on your form and input the correct address
  • Returns which don’t comply with the above criteria will not be accepted and refunded. Please note that we do not offer underwear exchange for hygienic reasons.
  • Please understand that your exchanged goods will be returned only after we have received your parcel
  • We do not cover shipping fee from our office back to you, this will cost 19$ that you will have to pay via Paypal

Untuk pertanyaan apa pun, silakan kirim email Anda ke [email protected]

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